TERMS & CONDITIONS
This website (the “Site”) is provided by Sipahi Ltd (“Sipahi & Co”). Your use of this Site is subject to the following terms and conditions. These terms and conditions apply to all clients, except to client based in Germany, Austria and Switzerland. For those clients the German AGBs apply.
Therefore you must read carefully before using this Site, as you are agreeing to be bound by these terms. If you do not agree to these terms, then you may and must not use the Site. These terms may be updated from time to time and your continued use will be subject to those updated terms.
MATERIALS USED ON THIS SITE
This Site is maintained by Sipahi & Co for your personal use. You may download or print one copy of the material on this Site but only for your own domestic, non-commercial, or private use and provided you do not delete or change any copyright, trademark, or other proprietary notices.
Everything you read or see on this Site such as text, pictures, designs, icons, and all other material (“Sipahi & Co's Material") is copyright protected under worldwide copyright laws, unless otherwise noted. As a result, you may not use any Sipahi & Co Material in any way for any commercial or public purpose, unless you have an agreement in writing to do so with Sipahi & Co. Without such an agreement in writing you may also not use or display Sipahi & Co's Material on any other website or in a networked computer environment for any purpose. If you breach any of these terms, your permission to use Sipahi & Co's Material will end automatically and you must destroy any copies you have made of Sipahi & Co's Material immediately. (See also Termination) Any use of Sipahi & Co's Material by you, which is not agreed in writing, may violate trademark or copyright laws or the laws of privacy and may result in claims for damages. Equally you may not establish a link to the Site from another site without prior written permission.
MATERIAL SUBMITTED BY YOU ON THIS SITE
Any information or material you submit to Sipahi & Co through the Site or otherwise will be treated as non-confidential and non-proprietary by Sipahi & Co. By providing information to Sipahi & Co, you automatically give Sipahi & Co a royalty-free, perpetual, irrevocable non-exclusive license to without limitation use, edit, reproduce, modify, publish, show, translate and redistribute such information(s) on a standalone or as part of other works in any form. This license is subject to all applicable laws.
Sipahi & Co is committed to protecting your privacy. We collect and analyse data relating to your usage of the Site. When you register on the Sipahi & Co website you will be asked to acknowledge and authorise this use in accordance with applicable data protection law. Any information provided by you will be used to provide you with our regular newsletters and any requested information and may be used for research purposes. Sipahi & Co will use its best endeavours to ensure that such data is kept secure at all times.
If you no longer wish Sipahi & Co to hold your personal information, then upon your request, we will remove such information from our database. As a result, your registration and access to the Site will thereby automatically stop. Any such request should be directed at email@example.com or sent to Sipahi & Co Ltd, 43 Lauderdale Drive, London TW10 7BS, United Kingdom
Except in relation to liability that cannot be lawfully excluded, Sipahi & Co does not accept responsibility for any loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with your use of this website or any linked website, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this website.
The information on this site is intended for general information purposes only. Whilst Sipahi & Co tries to ensure that the information on this site is complete and accurate, it does not warrant or represent that Sipahi & Co's Material is accurate, error-free or reliable or that your use of Sipahi & Co's Material will not infringe rights of third parties. Your use of the Site is at your risk. Sipahi & Co does not warrant that the functional aspects of the Site or Sipahi & Co's Material will be error free or that this Site, Sipahi & Co's Material or the server that makes it available are free of viruses or other harmful components. If your use of this Site, or Sipahi & Co's Material results in the need for servicing or replacing property, material, equipment or data, Sipahi & Co is not responsible for those costs.
INTELLECTUAL PROPERTY RIGHTS
In general, all trademarks, logos and service marks (collectively the "Trademarks") which you see on this site are registered and unregistered Sipahi & Co trademarks or are licensed for use by Sipahi & Co. Other trademarks, such as American Express, Visa, Mastercard or DHL are proprietary marks and are registered to their respective owners. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on this Site without the written permission of Sipahi & Co or such third party who owns the trademark. Your misuse of any trademark displayed on the Site, or any other content on the Site, except as provided herein, is strictly prohibited.
All contents without limitation of this Site are either Copyright Sipahi & Co or are licensed for use by Sipahi & Co. All rights reserved. Please refer to the section of these Terms on Use of Materials on this Site above.
This Site may contain links to other websites operated by parties that are not associated with us ("third parties"). These links have been provided solely for you to obtain further information about other relevant products and organisations in the market. We have no control over the information on these sites or the products or services on them and therefore make no representations regarding the accuracy or suitability of such information, services, or products. We recommend that you make your own enquiries in relation to third parties described or linked on this website. Inclusion of a link to a third party website should not be seen as our endorsement of that party's website. By linking to sites operated by third parties, we are not authorising the reproduction of any material on such websites, as such material may be the subject of intellectual property rights.
You agree that Sipahi & Co may terminate your use of the Site at any time for any reason, including, without limitation, if Sipahi & Co reasonably believes that you have violated or acted inconsistently with the letter or spirit of this Agreement, or violated the rights of Sipahi & Co or any third party, or for any reason with or without notice to you. You agree that Sipahi & Co may modify or discontinue this Site, with or without notice to you. You agree that Sipahi & Co will not be liable to you or any third party as a result of such modification or discontinuation. The provisions entitled "Disclaimer," "Limitation of Liability," and "General Provisions" will survive termination of these Terms.
LIMITATION OF LIABILITY
Under no circumstances whatsoever shall Sipahi & Co be liable for any loss arising out of or in connection with the use of information available from this Site whether direct or indirect including, without limitation, any liability relating to any loss of use, interruption of business, lost profits or lost data, or incidental, special or consequential damages of any kind regardless of the form of action, whether in contract, tort (including negligence) or otherwise, even if Sipahi & Co has been advised of the possibility of such damages.
Sipahi & Co may revise these Terms from time to time by updating this posting and sending you an email containing a link with the Revised Terms taking effect for all users as of the date stated on the posting.
Publisher: Sipahi Ltd, 20-22 Wenlock Road, London N1 7GU, United Kingdom
The Register of Companies for England and Wales: Registration No. 8459577
VAT Number: GB213 5373 34
Director: Banu Sipahi
TERMS OF PURCHASE
Welcome to the Sipahi & Co Online Shop. Although much effort has gone into producing high quality images of our product selection, we cannot guarantee that your monitor will correctly replicate the colours. As all items are hand made, we cannot guarantee that the product is exactly the same as on the image. However, we strive to providing our clients with an excellent shopping experience and if anything is not to your satisfaction, then please do not hesitate to contact us.
Use of the Sipahi & Co website is subject to the ‘Terms and Conditions’ of use which, unless stated otherwise, also applies to use of the Online Shop. Additionally, Online Shopping with Sipahi & Co is subject to the following ‘Terms of Purchase’ which contain important information about ordering products, payment and delivery. Sipahi & Co reserves the right to modify these Terms of Purchase ("Terms") from time to time.
In these Terms, references made to "We" and "Us" mean Sipahi & Co, and "You" means you, one of Sipahi & Co's Online Shop clients.
1. PLACING YOUR ORDER
1.1 To place an order, you should be lawfully capable of entering into and forming a valid contract in accordance with English law.
1.2 In order to make purchases through the Site, you will need to create an online account the first time you use the Sipahi & Co Online Shop and you will be requested to provide information about yourself and or your company as indicated so that we may process your Order. You represent and warrant that the information provided by you is both valid and correct.
1.3 Once you have chosen a product, click on the image to access the product page where information on sizing, colour options and availability will be provided. All product prices shown in the Sipahi & Co Online Shop are in GBP for UK based clients and in EUR for all other clients as and are inclusive of VAT and delivery costs inside the European Union (“EU”). We reserve the right to add appropriate delivery costs for all deliveries outside the EU. All prices and offers remain valid as advertised from time to time.
1.4 If you are happy with your choice, click on the add to Basket button.
1.5 You can monitor the products you have chosen by clicking on the "Shopping Basket" button at any time. You can also remove an item by clicking on the "Remove" button next to the chosen product.
1.6 When you are ready, proceed to "Checkout" and follow instructions. Please ensure that you provide information as requested.
1.7 Once you have confirmed your order, we will issue you with a Sipahi & Co order reference number, which will appear in your order confirmation. Please ensure that you save this number for reference.
1.8 On placing an order with Sipahi & Co, You are making an offer to Us to purchase the products selected in accordance with these Terms. Please note that we may not always be able to accept your offer (see Acceptance). All orders are subject to availability and acceptance.
2. ACCESS AND USE OF SIPAHI & CO ONLINE SHOP
Sipahi & Co's Online Shop is only available to Online Shoppers who meet our terms of eligibility.
3.1 Once you have made your choice and your order has been placed, you will be required to enter your payment details.
3.2 Your order will be acknowledged by an Order Confirmation message which allows you to make a final review of your order, including your payment reference giving details as registered by our system. This message is NOT an acceptance of your order.
3.3 Sipahi & Co will also send you an Order Confirmation email containing information as set out above and a further email informing you when your order is dispatched.
3.4 Unless you cancel your order in accordance with our Cancellation Policy below, acceptance of your order and completion of the contract between you and Sipahi & Co will take place when we dispatch the goods to you. The sale contract is therefore concluded in London, England and the language of the contract is English at that time.
3.5 We reserve the right not to accept your order. Such non-acceptance may result, for example, from the fact that a product ordered is out of stock or that we are unable to obtain authorisation for your payment or that you do not meet the terms of eligibility set-out above.
3.6 Furthermore, we retain the express right not to process a transaction at any time at our sole discretion. In this event, We will not be liable to You or any third party by reason of our withdrawing any merchandise from Sipahi & Co's Online Shop, whether or not such products have been sold.
Unless we receive payment as specified in our invoice, we will not be able to process your order and a message will appear informing you that the transaction cannot be processed.
5. DELIVERY AND INSURANCE
5.1 Products will be delivered to the delivery address as shown in Your Order Confirmation.
5.2 Sipahi & Co does not insure each delivery during the time it is in transit until it is delivered to you. Should you wish the goods to be insured during transport, please contact us and we will arrange for this subject to you paying for the insurance charge and any additional costs.
5.3 Sipahi & Co will store a record of your transactions for a minimum of one year.
6. CANCELLATIONS AND RETURNS
6.1 Your satisfaction is our number one priority. If you wish to modify, exchange or cancel your order please contact us at firstname.lastname@example.org stating your wish to cancel, modify or return your order. Please note: MONOGRAMMED ITEMS are NON REFUNDABLE and NON EXCHANGEABLE.
6.2 Sometimes it will not be possible to stop an order from being dispatched. If your order has already been fully processed and dispatched, please follow the returns policy.
6.3 Returns, exchanges and late cancellations. If you are not happy with your goods or need to exchange an item for a different size please contact us on the abovementioned email address by providing us with a reason for cancellation. Sipahi & Co may in its absolute discretion accept or reject a cancellation. Normally we do not accept a cancellation when an item has been specifically produced for you.
6.5 In the event of returns, exchanges or cancellations having been accepted by Sipahi & Co, we require that you return the new and unused goods to us in their original packaging with any applicable covers and other protective materials as well as all the original labelling attached.
6.6 PLEASE NOTE: New and unused means that there are no marks on the item or any wear on the tags. We do not sell used items and will not accept any item with any indication that it was used. In such cases, the item will be returned to the purchaser at the purchaser's cost. Sipahi & Co is not responsible for any item that is not returned in the manner set forth above. Please discuss any additional questions you may have by contacting us under email@example.com.
6.7 Cancellations are subject to the payment of the transportation charges. We require that all goods be returned within fourteen (14) days of the date of our acceptance of the cancellation.
6.8 Although we make every effort to ensure that you receive the products ordered, please let us know if this is not the case. In all cases product returns and cancellations are subject to the payment of the transportation charges by you and we require that they be returned within fourteen (14) days of the date of delivery.
6.9 In the event that you should choose an alternative courier, we do not accept any form of liability for the loss or damage of returned goods. Our address for all returns is: Sipahi & Co Online Shop Returns, 43 Lauderdale Drive, London TW10 7BS.
6.10 In the event of any failure to return any goods to us as set out in these Terms within the stipulated time limits, even though cancellation was accepted, we shall have the right to charge any costs relating to the recovery of the goods. For further information you can contact us at firstname.lastname@example.org.
6.11 Refunds to you will be made within 30 days of the date of having received the returned products. All undamaged, correctly returned products will be either transferred or credited to your account as we see fit.
7.1 Sipahi & Co is committed to protecting the privacy of its online Clients in providing a secure Online Shop for electronic commerce transactions.
7.2 When ordering products from Sipahi & Co 's Online Shop, You will be asked to provide personal and company information including your name, company name, delivery address, telephone number, product selections as well as payment details. All the Personal Information provided by you will be used to process your orders and is collected with your knowledge and express authorisation upon opening an Online Shop account. Consequently, some of this information will be shared with our partners, in particular those through whom we despatch your order.
7.3 Information provided at the time of making an order will be used to process the order including payment and delivery. If you have activated the consent box, you will also receive information on our products and promotions we feel may be of interest to you.
7.4 Your Personal information may also be used for marketing research relating to Sipahi & Co. It will not be used for any unsolicited communication to users unless so authorised by them. Sipahi & Co will use its best endeavours to ensure that such data is kept secure at all times. Unless required to do so by law, Sipahi & Co will not otherwise share, sell or distribute any of the Personal information you provide to us without your consent in writing and upon request, Sipahi & Co will remove users' personal information from its database thereby cancelling their online account.
7.5 Upon request by sending an e-mail to: email@example.com or a letter by registered post to: Sipahi & Co, you may access, rectify, cancel and/or request that any erroneous information concerning your Personal Data be corrected in particular in the event that your personal details change.
7.6 Sipahi & Co, from time to time, may collect information about your usage of our website related with Sipahi & Co preferences. We will use and analyse the collected information to administer, support, improve and develop our business to provide you with the best service and this information may be shared with our partner suppliers for analytical purposes only.
Any request concerning personal data and/or cancellation of registration to any services provided through the Website should either be e-mailed to firstname.lastname@example.org or sent to: Sipahi & Co, Data Protection Officer, 43 Lauderdale Drive, London TW10 7BS.
8. APPLICABLE LAW
These Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be submitted the jurisdiction of the English courts.
Your continued use of our site will signify your acceptance of these changes.
Last updated: 12th Jan 2017